A young girl who had been a reconnect client for a period of time and for various reasons had limited to no engagement. The young girl has multiple complex needs regarding relationship breakdowns, trauma, disengaged from school, sleeping rough and in the youth justice system.
Staff were able to support the young girl by attending medical, psychological and judicial appointments. All of which the young girl which she initially refused to attend or engage with. Persistence and consistency in attending home visits, appointments, transport, brokerage and phone calls the young girl and her family now actively engage with the program and are accessing support services as required.
Staff had noticed a shift in behaviour for the young girl which then lead to goal setting and planning. The young girl has been able to complete some of her goals and is actively engaging. The young girl and her family have expressed gratitude to staff for support being provided and for not giving up on them like most other services had